![]() The Microsoft support agent will give you a security code-enter it when prompted. Here’s what to do if you’re working with a Microsoft support agent and they tell you to open the Quick Assist app: The app connects your computer with the Microsoft support agent’s computer using a remote connection. Use the Quick Assist web app to get help with your computer directly from Microsoft support agents. Sign in to Microsoft 365 admin center with your Microsoft 365 admin account, and select Support > Help and support, enter your question and select Contact support. ![]() Quick Assist web appįor: Windows 8.1, supported Windows Server versions, supported macOS versions Option 3: Select the Search bar or Search icon, enter quick assist, then select Quick Assist in the list of results.Īfter Quick Assist opens, enter the code provided to you by Microsoft. Protect yourself from tech support scams. See someones contact information Complete tasks without leaving a message. Remote Assistance Support from Microsoft allows a Microsoft support professional in another location to view your computer screen and work on your computer over a secured connection. Switch from Microsoft Outlook to Gmail Add another email account to the. lucky, i did find a phone number for microsoft and they did OVER MY HOME PHONE/LANDLINE, guide me and was able to access my PC. Community forums Microsoft 365 Admins Small Business Portal Developer Education Report a support scam Contact Microsoft Support. Receive Remote Assistance Support from Microsoft. Someone you know, such as a family member, bought something with your card, Someone made an in-app purchase from an app, game, or office. Find how-to articles, videos, and training for Microsoft 365 Copilot, Microsoft 365, Windows, Surface, and more. If you dont recognize a charge on your account, you can now investigate it on the Manage your payments page of your Microsoft account dashboard. In Windows 10: Select Start > Windows Accessories > Quick Assist. Find solutions to common problems, or get help from a support agent. Microsoft support is here to help you with Microsoft products. In Windows 11: Select Start > All apps > Quick Assist. Option 1: Press Ctrl + Windows logo key + Q at the same time. Chat or receive a call back from a technical support expert: If you have a Microsoft 365 Basic, Microsoft 365 Personal, or Microsoft 365 Family subscription, get questions answered from anywhere via chat or request to receive a call back from one of our technical support experts. ![]() To open Quick Assist on your Windows 10/11 PC, do one of the following: Important: You might need to update Quick Assist to continue using it. ![]()
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